Pro Progressio 2024 Annual Report– a look at the business services sector

Pro Progressio has released the latest edition of its Annual Report – an in-depth publication that not only summarizes the past year in the modern business services sector but also provides insight into the future direction of the BSS in Poland and globally.

The 2024 edition analyzes the most significant market trends and developments that shaped the year, with particular focus on areas such as the impact of artificial intelligence on business processes, geographic trends in investment expansion, the stabilization of hybrid work models, and the growing activity of investors from Western Europe. The report explores the key phenomena influencing the condition and structure of the sector, both locally and internationally.

Pro Progressio’s experts also outline the trends they believe will most significantly impact the development of the BSS sector in 2025 – including the continued expansion of AI, shifting geographic strategies for process localization, and the evolving expectations of employees and employers alike.

As in previous years, the report features listings of industry leaders – individuals, companies, and locations actively shaping the growth of modern business services in Poland and beyond. Notable sections include Business Tigers, Business Services Leaders, and Business Locations.

The Annual Report is available for download on Arena, Pro Progressio’s knowledge-sharing platform: arena.proprogressio.pl

Download the latest Pro Progressio Annual Report and discover where the business services sector is headed next!

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